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Who will be the first ones up against the wall when the consumer revolution comes? To read the rest of the ONE press release, click here.

On a transparent market, customer needs to be a part of the value of the service. If you run a restaurant you need a good chef and guests who tell friends who enjoy that sort of food. My advice is to skip the ads and concentrate on hiring better chefs. Unfortunately, many companies don’t start […]

The war industry is the most high tech business in the world. And that is also their biggest technical problem. Old news is new news into things changes. Like in the accident of the submarine Kursk K-141. In does tragic accidents the responsible only ask their technique employees what did go wrong (they build the […]

If the only time companies get feedback from their customers is when they are not satisfied, then customers will learn not to be satisfied. Are complaints really the way to create customer satisfaction? Where did the small satisfied customer go? Dissatisfied customers are always seen and heard. The satisfied ones tend to be less vocal. […]

Thanks to al that did spread my 100 free books of ONE. I could not now that it would be spread so fast and wild as it did. It did so thanks to you, there are now readers of the ONE book in Japan, India, New Zeeland, Korea, USA, Norway, Sweden etc…

Thursday I went to an OpenBC network meeting. We ware about 700 net workers. This evning they where introducing FON in Sweden (the land of IKEA). Strong brands as Skype and Google is behind FON, a smart solution to share wireless broadband every ware with everyONE (I do get the point today Friday because my […]

Finally my new book is printed. A book without good readers is no good book! That’s why I will give away 100 free copy of my next book (so you can spread and tell if you like the book). I pay for shipment and everything. So tell me why you should be ONE of the […]

At Business Week top 100 ranking you will find companies that is innovative, but most of today’s companies are not so creative – it is only bad competition. They al need new inspiration. History has shown us that when the bicycle came to the village, in-breeding disappeared. Villagers now had a larger area in which […]

Last week at a seminar a prominent speaker did point out content to the topic of BollyBranding. “Nothing in India is complete, without a song and a dance” Dominic Proctor, CEO – Worldwide, MindShare What more to say? Lets dance!

Many use customers to tear down conservative internal routines and give their companies a much needed dose of reality. Statistics can hide what’s really going on in the world; this makes the customer an invaluable resource. Customers can not only help the company evolve, they can also make it easier to attract better employees and […]